Changes to your household

Households grow and change.

If there is a change to your household, it is important to let us know as soon as you can so our records are up-to-date. This ensures we provide your household with the right assistance as a change may have implications for your tenancy.

Please click on the tabs below to find out more about reporting changes to your household.

A couple stood in the kitchen of their home whilst holding a small baby

If someone plans to move in with you please phone 0800 131 3348 to ask our permission. This includes telling us if you have a baby so we can add their details to your household.

If you do not inform us of changes in the household this may impact on your ability to make changes to the tenancy and for others to succeed to this tenancy.

If you would like to add someone to your tenancy, phone 0800 131 3348 to discuss this. You will need to request permission in writing. The house must have been the only or principal home of the person who is to become a joint tenant for at least 12 months immediately before the date of your written request. You, a joint tenant or the person you now wish to become a joint tenant must also have notified us of them moving into the house.

The person you wish to add as a joint tenant, and any existing joint tenants, must apply to us in writing along with you.

Subletting is when a tenant rents their home to someone else. You need to ask for our permission in writing before:

  • Taking in a lodger
  • Subletting part of your home

From 1 November 2019, if you want to sublet all or part of your home, the property must have been your only or principal home for at least 12 months immediately before the date of your written request to sublet the property to someone else.

If you were not the tenant throughout that period, the property must have been your only or principal home during those 12 months. The tenant of the property at the time the notice was given must also have told us that you were living there as your only or principal home.

The length of time the person who wants to sublet all or part of your home has been living in the property starts from the date we are notified that the person is living in your home as their only or principal home. You can give us notice of someone living with you before 1 November 2019 and that time will count towards the length of time they have been living at the property.

If we do not give permission, we will explain why in writing.

Some conditions must be met before this can happen. This includes you:

  • Asking us for written permission
  • Having no rent arrears
  • Having lived with the person for a year at that address

From 1 November 2019 if you want to assign this tenancy to another person, the property must have been your only or principal home during the 12 months immediately before the date of your written request to assign the tenancy to someone else.

In addition, the person who you wish to assign your tenancy to must have been living in the property as their only or principal home for at least 12 months before the date of your written request. You, a joint tenant or the person who you now wish to assign the tenancy to must also have notified us of them moving into the property.

The length of time the person you want to assign this tenancy to must have been living in the property starts from the date we are notified that the person is living in your home as their only or principal home.

You can give us notice of someone living with you before 1 November 2019. That time will count towards the length of time they have been living at the property.

If you have a joint tenancy and your relationship ends, ask our Customer Service Centre what this means for your tenancy.

We normally allow one person to continue the tenancy solely in their name, provided both parties agree and there is no outstanding rent or related debts.

When a tenant dies someone may be eligible to succeed the tenancy. There are different rules for who can inherit a tenancy depending on your circumstances. For more information please contact us to see if you meet the eligibility criteria.