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Information for residents

Read more:

  • Paying your rent and service charges
  • Financial support
  • Report a repair
  • Your home and neighbourhood
  • Feeling safe in your home
  • Fire safety
  • Aids and adaptations
  • Changes to your household
  • Find a home
  • Sheltered housing
  • Have your say / Get involved
  • Factored owners
  • Publications
    • Annual Report to Tenants 2017/2018 (PDF 282KB)
    • Tenants Handbook (PDF 898KB)
    • Sheltered housing handbook (PDF 419KB)
    • Repairs handbook (PDF 193KB)
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Publications

  • Tenants handbook (PDF 1MB)
  • Sheltered housing handbook (PDF 419KB)
  • Repairs handbook (PDF 193KB)
  • What's the problem (report a repair diagrams)

Latest News

COVID-19: An update on our repairs service
Stay in the UK
Wellbeing calls
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Investors in peopleSanctuary Scotland Housing Association Limited is part of Sanctuary Group. 
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Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

In response to Government guidelines following the COVID-19 outbreak, we reviewed the services we provide to our customers and made some changes. More information about our response can be found on our dedicated webpage. We hope you understand why we have had to make these decisions.

We will continue to monitor the situation daily and keep you updated of any changes via this website and our social media channels.

Read our notice