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Information for residents

Read more:

  • Paying your rent and service charges
  • Financial support
  • Report a repair
  • Your home and neighbourhood
  • Feeling safe in your home
  • Fire safety
  • Aids and adaptations
  • Changes to your household
  • Find a home
  • Sheltered housing
  • Have your say / Get involved
  • Factored owners
  • Publications (including Annual Report to Tenants and Handbooks)
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Publications

  • Tenants Handbook (PDF 1MB)
  • Sheltered Housing Handbook (PDF 437KB)
  • Repairs and Gas Safety Handbook (PDF 1MB)
  • What's the problem (report a repair diagrams)

Latest News

Strength from diversity - a statement from Craig Moule, Group Chief Executive
Housing Minister writes to all social housing tenants
Sanctuary Scotland awarded grant to support communities
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Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

In response to Government guidelines following the COVID-19 outbreak, we have made some changes to how we provide services to our customers. More information about our response can be found on our dedicated webpage and via our social media channels.

Read our notice