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Information for residents

Read more:

  • Paying your rent and service charges
  • Financial support
  • Report a repair
  • Your home and neighbourhood
  • Feeling safe in your home
  • Fire safety
  • Aids and adaptations
  • Changes to your household
  • Find a home
  • Sheltered housing
  • Have your say / Get involved
  • Factored owners
  • Publications (including Annual Report to Tenants and Handbooks)
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Publications

  • Tenants Handbook (PDF 1MB)
  • Sheltered Housing Handbook (PDF 437KB)
  • Repairs and Gas Safety Handbook (PDF 1MB)
  • What's the problem (report a repair diagrams)

Latest News

Sanctuary supports Scottish Housing Day 2021
Work underway on final phase of Donside development
Please respect our staff
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Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

In response to Government guidelines following the COVID-19 outbreak, we have made some changes to how we provide services to our customers. More information about our response can be found on our dedicated webpage and via our social media channels.

Read our notice