We have more than 600 homes in Aberdeen including general needs, sheltered and supported accommodation.

A woman holding a baby and another woman stood outside a Sanctuary Scotland property

Visit the Aberdeen City Council website if you wish to:

  • Pay your Council Tax
  • View your Council Tax band
  • Apply for a Council Tax discount, exemption or Housing Benefit

Aberdeen City Council runs a bulk refuse collection service for household items too big for your bin.

Things too bulky or awkward for normal collection can also be taken to your nearest public refuse site.

For more information, visit the Aberdeen City Council website.

Visit the Citizens Advice Scotland (CAS) website, which lists details of your nearest CAS office.

SMART Money Advice Service logo

We offer free, independent and confidential advice through the SMART project.

The team based at Grampian Housing Association offer advice on all areas of debt, money management and budgeting. They also check that you receive every benefit you are entitled to.

SMART Money Advisors work closely with the North-East Scotland Credit Union to promote savings and loans as an alternative to more expensive forms of credit.

Your session would be on a one-to-one basis with any information treated confidentially.

Please phone 01224 202934 to make an appointment.

Alternatively, you can visit the Aberdeen City Council website for further information.

ASSIST Housing Support Project logo

ASSIST is an independent, impartial and confidential housing support service for tenants of Sanctuary Scotland and Grampian Housing Association in Aberdeen and Aberdeenshire.

ASSIST helps people maintain their tenancy by providing tailored support. Health worries, family problems and social isolation are among the issues ASSIST can help you address.

To request help please phone ASSIST’s support workers directly on 01224 208540 or email info@assistproject.co.uk

ASSIST is registered with the Care Inspectorate. To find out more, please view our leaflet on the ASSIST project (PDF 428KB)

Two Sanctuary Scotland staff smiling whilst studying a file